Supply chain collaboration, inter-firm trust and logistics performance: Evidence from the tourism sector: A structural equation model

Abstract

Whether supply chain collaboration and inter-firm trust has a positive impact on logistics performance is still a subject of debate in the literature. This ambiguity has raised concerns among academics and practitioners. Therefore, we empirically examine the impact of supply chain collaboration and inter-firm trust on logistics performance. We first explore a real tourism supply chain to specify main factors and propose hypotheses. We then statistically test the hypotheses using data from six cases and a survey of 109 firms. The results show that, by establishing joint activities with their partners, firms could significantly improve their performance.

Publication
18th Annual EurOMA Conference, June 3rd–6th, Cambridge, UK, 87-96